Terms of Service
Introduction
This website, www.sucousu.com (the “Website”), is operated by Sucousu (“we”, “us”, “our”). These terms and conditions (the “Terms”) apply to the Website and govern the provision of information, products, and/or services to you. By visiting or using the Website and/or purchasing any products from us, you confirm that you have read, understood, and agree to these Terms.
We may update or amend these Terms at any time by posting the revised version here. Please check this page periodically. Your continued use of the Website following any changes constitutes acceptance of the updated Terms.
If you are below 18 years old, you must obtain consent from your parent(s) or legal guardian(s) before accessing, using, and/or making any purchase through the Website.
By accessing and/or using the Website, you represent and warrant that:
(a) you are the user of the Website and at least 18 years of age; and
(b) all information supplied by you on or through the Website is true, accurate, and complete.
User Accounts
Some features may require account registration. You agree to provide accurate information and keep your password confidential and unique. Notify us immediately of any suspected breach or unauthorized use of your account.
You agree that any use of the Website referable to your account will be deemed your own use, and we may act on it without further inquiry. We may disable or terminate any account, at our discretion and without notice, for any reason including breach of these Terms.
Product Information & Descriptions
We strive to be accurate in product descriptions, pricing, promotions, availability, and shipping information. Actual products may differ from images due to lighting, device settings, or craftsmanship variances (each piece is handmade). Weights and measurements are for convenience; minor variations (within 1 inch / 2.5 cm) are not defects.
We do not warrant that all Website information (including prices, images, descriptions, availability) is error-free or current. We may correct errors or update information at any time without notice.
If a pricing error is discovered after you place an order, we will contact you to confirm if you wish to proceed at the correct price. If we cannot reach you, we may cancel the order and refund amounts paid via your original payment method.
Orders
Content on the Website is an invitation to treat. Your order is an offer to purchase. A contract is formed only when we accept your order by sending you a shipping confirmation email. If we do not accept your order, any funds paid will be refunded via your original payment method.
Please ensure your order details are accurate. We may accept or decline any order at our discretion, including (without limitation) due to stock availability, errors in price/description, or delivery constraints. We may set quantity limits per customer or address. Unless otherwise agreed, all orders are for personal or gifting use and not for resale/commercial purposes.
Prices & Payment
Prices shown are in Philippine Pesos (₱) unless stated otherwise. We may change prices at any time without notice. If you pay in a currency other than PHP, the final amount is determined by your payment provider. Unpaid orders after the specified time frame may be canceled.
Taxes & Duties
You are responsible for all taxes, duties, charges, and fees related to your order (including those payable upon delivery).
Delivery
Orders are delivered to the address you provide. We are not responsible for verifying the form or completeness of the address. Delivery dates/times are estimates; delays may occur during launches, holidays, peak periods, or due to courier constraints. Deliveries are performed by third-party couriers; we are not liable for courier delays.
If any item in your order is on back-order, we may ship the entire order once all items are ready, unless otherwise stated. If a delivery fails and the parcel is returned to us, we can arrange re-delivery subject to payment of return and re-delivery costs. If you refuse or fail to take delivery (including non-payment of any duties/taxes), we may cancel the order and refund the amount less costs and expenses incurred.
For country-specific timelines and rates, please see our Shipping & Delivery information and FAQs.
Prohibited Activities
You agree that you will not:
- use the Website, our services, or products for any unlawful or unauthorized purpose;
- use bots, spiders, data mining tools, or other automated means to access, monitor, copy, or interfere with the Website, inventory, or ordering;
- attempt unauthorized access to the Website or other accounts, or upload material containing viruses/malicious code;
- post/transmit any content that infringes third-party rights, is defamatory, obscene, fraudulent, harmful, or otherwise illegal/offensive in our opinion.
Intellectual Property
All intellectual property rights in the Website and its content (the “Materials”) are owned by or licensed to Sucousu. You are granted a personal, non-exclusive, revocable, non-transferable license to view the Materials for personal use only.
Except with our prior written consent, you may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute, or otherwise deal with the Materials in any form. The name Sucousu, our trademarks, logos, and trade dress are proprietary to us or our licensors and may not be used without permission. No rights are granted except as expressly stated.
Linked Sites
The Website may contain links to third-party sites or services. We do not control and are not responsible for their content, security, or availability, and disclaim liability for any loss or damage arising from your use of them. Links do not imply endorsement. Use third-party sites at your own risk.
User Comments, Reviews & Submissions
If you submit any non-personal content to us (e.g., reviews, ideas, suggestions, proposals, questions) (“Submissions”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, copy, modify, publish, translate, distribute, and create derivative works from such Submissions in any media. We are not obliged to keep Submissions confidential, compensate you, or respond. This clause survives termination of these Terms. (Personal data is handled under our Privacy Policy.)
Indemnities
You agree to indemnify and hold harmless Sucousu and our directors, officers, employees, suppliers, contractors, partners, affiliates, and agents from any claims, losses, damages, costs, and expenses (including legal fees) arising from: (a) your use of the Website/Materials/services; (b) infringement of third-party rights; (c) property damage, bodily injury, or death attributable to you; and (d) your breach of these Terms.
Warranties & Limitation of Liability
The Website, Materials, information, products, and services are provided “as is” and “as available”, without warranties of any kind except those required by law. We do not warrant that the Website will be secure, uninterrupted, error-free, or current.
Access and payments rely on third-party providers (e.g., internet service providers, payment processors). We do not control or guarantee third-party systems and disclaim liability for their acts/omissions. By using the Website, you release us from liability relating to third-party services.
To the maximum extent permitted by law, Sucousu and its related parties shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages (including lost profits, revenue, data, or replacement costs) arising from your use of the Website, Materials, services, or products, even if advised of the possibility. Where liability cannot be excluded, our aggregate liability shall not exceed the amount you paid to us for the product(s) giving rise to the claim.
Access to the Website
We may change, suspend, or discontinue any part of the Website or Materials at any time without notice. We may refuse current or future access to the Website for any reason. We are not obligated to update content and are not liable if the Website or any part is unavailable at any time.
Other General Terms
Governing Law & Jurisdiction. These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Philippines.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Survivability. Provisions that by nature should survive (including IP, Submissions, Indemnities, Limitations of Liability, and Governing Law) shall survive termination.
Waiver. Our failure to enforce any provision is not a waiver of that provision or any other provision.
Headings. Headings are for convenience only and do not affect interpretation.
Severability. If any provision is held invalid or unenforceable, it shall be severed and the remaining provisions shall remain in full force and effect.
No Third-Party Beneficiaries. These Terms do not create rights in any third party.
Entire Agreement. These Terms, together with any policies referenced (e.g., Privacy Policy, Shipping & Delivery, Returns & Exchanges), constitute the entire agreement between you and Sucousu regarding the Website and supersede prior understandings.
Contact Us
Questions about these Terms? Email us at hello.sucousu@gmail.com.